SCCM 2012 clients’ log files not created

Hi SysAdmins

In this post I am writing about a minor problem that occurs while installing a SCCM 2012 client, and how to solve it.

The Problem

You install a SCCM client on a machine.

After the installation finishes, you notice that not all logs are populated in the clients’ machine C:\windows\CCM\Logs directory.

If you check ClientIDManagerStartup.log  file, you notice the following error message:

RegTask: Failed to get certificate. Error: 0x80004005

The cause

Probably because SMS certificate was not created for the machine.


The Remedy

To resolve this problem, follow these steps:

  1. Stop the SMS Agent Service.
  2. Rename c:\Windows\SMSCFG.ini to SMSCFG.ini.old
  3. Rename the following file name:
    C:\Users\All Users\Application Data\microsoft\Crypto\RSA\MachineKeys\19c5cf9c7b5dc9de3e548adb70398402_a3237856-3b6f-49aa-a4b5-3669209f04d7
    C:\Users\All Users\Application Data\microsoft\Crypto\RSA\MachineKeys\19c5cf9c7b5dc9de3e548adb70398402_a3237856-3b6f-49aa-a4b5-3669209f04d7.old
  4. Start  the SMS Agent Service.

I hope this has been helpful for you.

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